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Gallery Content Disappeared Options
Etoa
Posted: Friday, November 07, 2008 12:41:43 AM
Rank: Member

Joined: 11/7/2008
Posts: 5
Location: Honolulu, Hawaii
I was looking for capable web based photo album software and Gallery Server Pro looked pretty good. I am running Windows Home Server which is based on Windows Server 2003. I have loaded Gallery Server Pro v 2.1.3222 using the SQLite option. I created 5 picture albums each with a dozen or less images and all seemed to be going well. So, I decided to try an album with some documents. I created the album and started loading documents but got an error because I had not authorized PDF files as an allowed data type. I went into site admin and checked the PDF box and saved. When I went back to albums display several of my album thumbnail image links were broken but more importantly, the entire contents of one album was gone. The disk directory for that album was empty. I am sure that this is not expected behavior and I would like to know if I did something wrong or is there a bug in the software somewhere.
Etoa
Posted: Friday, November 07, 2008 5:57:13 AM
Rank: Member

Joined: 11/7/2008
Posts: 5
Location: Honolulu, Hawaii
As a followup to the above; I closed IE7 and went away for a while and when I came back, the missing album content was back. How or why I don't know.

However, I am discovering other weird behavior. If I open an album, some fraction of the thumbnails will have been replaced by the red button with the white X. If I refresh the page, different thumbnails will be the red button. I may refresh it again and all the thumbnails are OK. It seems totally random. Also, I can move a picture from one album to another but I cannot copy from one to the other. I get a message that access to the media object is denied. Add, delete and move work fine but copy does not.

Roger Martin
Posted: Friday, November 07, 2008 7:47:01 AM
Rank: Administration

Joined: 8/3/2007
Posts: 847
Location: Fort Atkinson, WI
The red button with the white X appears instead of the actual image in one situation: An error occurs when Gallery Server tries to apply a watermark to the image. When this happens, an email describing the error is emailed to the admin (if email reporting is turned on). Post this error and I'll try to help figure it out.

As to the permissions errors, that's pretty weird. It is hard to imagine why you can delete and move but not copy. Double check the NTFS permissions for your IIS account (Network Service by default). You might try giving it full permissions on your mediaobjects folder to see if it makes a difference.


Roger Martin
Lead Developer for Gallery Server Pro
Etoa
Posted: Friday, November 07, 2008 2:18:26 PM
Rank: Member

Joined: 11/7/2008
Posts: 5
Location: Honolulu, Hawaii
I gave NETWORK SERVICE permissions to the MediaObjects folder. When I went back to the Gallerys everything was totally hosed. The thumbnails were gone, or showed pieces the default Gallery Server Pro image watermark (full sized) even though I had that watermark disabled (size set to 0, opacity set to 0). I turned off watermarks on thumbnails and everything went back to normal. I turned thumbnail watermarks back on and everything was still normal. Maybe I just don't know what is going on but it seems that the thumbnail watermarks is a very problematic feature.

Also, after giving Network Service permissions to the media objects folder copy would work.
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